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Little Green, Westra, Barry, Dinas Powys CF64 4HA, UK – 029 2132 4000
Couldn't recommend these guys enough, our little staff Ebony loves it there. We usually use these guys a couple of times a year but each time our girl is happy when she gets there and sometimes doesn't want to leave haha The staff are completely on top of all paperwork, we receive reminders for updating our dogs booster each time before our bookings giving us plenty of time to renew if we have to, you get reminder emails about reservations, an email straight after dropping your pet off and another after collection. You are able to speak to the staff at any point of your pets stay to put your mind at rest too. Lovely staff, can't recommend these guys enough. Keep up the good Work!
Upon arrival I found the staff to be a little rude and the language was not appropriate. With Duke (my border terrier) being on a special diet and being on medication for his rash I had portioned his food and added his tablet for the correct day and meal, I also typed up and provided guidance notes about his food and his medication. I have felt it necessary to do this every time Duke visits kennels as I have had some issues in the past with the previous owners of Westra. The notes were appreciated by the young girl I handed them to, but there were rude comments (inappropriate launguage) made by the person checking Duke in with regards to his medication and the additional charge that goes with administering it. I was fine with the additional charge, it wasn't a secret that Duke was on tablets, and I was not hiding it in his food to avoid paying. I had made it clear on the notes I provided, however this didn't seem to be enough and I apparently had to have it explained to be a couple of times as to why there is an additional charge and the importance of animals having their medication. I obviously know this!! Having said that, Duke seemed well when I collected him and he was tired when he got home, which is always a good sign of him having enjoyed himself.
Sully Rd, Dinas Powys, Penarth CF64 2TR, UK – 029 2070 9719
I have fun to today thanks you so much for everything you done for me And your guys kind and they are nice
Couldn't rate it better. Lovely instructors and lovely horses
Downs Cattery Sully Rd, Dinas Powys, Penarth CF64 2TR, UK – 029 2071 0721
Inside Pets at Home, Cardiff Bay Retail Park, Ferry Rd, Cardiff CF11 0JR, UK – 029 2023 2957
I found everyone here extremely helpful. I have a westie who for years had problems with ears, our previous vets kept giving him lotions and injections it wasn't till we moved and used this vets that they found out he needed a gluten free diet and hurrah all is now good. It is great to also be able to park outside too. Defo 5* from me and my pooches.
Always really easy to get an appointment but was never really satisfied with the outcome of any of those appointments. I took my dog there for her entire life only because I couldn't find one locally at the time and parking was easy etc. Plus you expect a large organisation such as this to be good. Unfortunately for my dog in her last year of life I took her back and forth so many times but they were never very forthcoming with advice or tests etc. Even though I had insurance. Sadly by the time they suggested biopsies & blood tests she was so frail, had lost so much weight and could barely stand or walk without stumbling or falling that at 14 yrs of age we took the decision to have her put down :'-( We did have a lovely sympathy card from them worn her paw print on but would have rather we still had our dog. On the plus side we have a new rescue dog but I won't BA talking him there!
47-49 Cardiff Rd, Dinas Powys CF64 4JS, UK – 029 2051 3838
Really friendly, helpful, understanding and knowledgeable staff. Really care about their patients and their human parents
Great vets and lovely staff
22 Albert Rd, Penarth CF64 1BZ, UK – 029 2070 3952
Extremely helpful and kind staff. Every visit i am certain that my kittens get the best care.
They have looked after our pets for as long as I can remember. The staff have always been caring and helpful and when any of our pets have had to stay in we were always kept up to date with their wellbeing.